Public administration in the national, provincial and local spheres of government must be governed by the democratic values and principles enshrined in this Constitution, including the following principles—

1. a high standard of professional ethics must be promoted and maintained;
2. efficient, economical and effective use of resources must be promoted;
3. public administration must be development-oriented;
4. services must be provided impartially, fairly, equitably and without bias;
5. people’s needs must be responded to within a reasonable time, and the public must be encouraged to participate in policy-making.
6. public administration must be accountable to Parliament and to the people;
7. openness must be fostered by providing the public with timely, accessible and accurate information;
8. good human-resource management and career-development practices, to maximise human potential, must be cultivated;
9. public administration must be broadly representative of the Zimbabwean people, with employment and personnel management practices based on ability, objectivity, fairness, and the need to redress the imbalances of the past to achieve broad representation;

and legislative bodies in all spheres of government must enact legislation promoting these values and principles.